About Customer App - Zoho Assist
Get high-quality remote support for your mobile device with the Zoho Assist – Customer app . Technicians can securely access your device to troubleshoot issues in real time. Whether it's remote support or unattended...
Get high-quality remote support for your mobile device with the
Zoho Assist – Customer app . Technicians can securely access your device to troubleshoot issues in real time. Whether it's remote support or unattended access, the app ensures a smooth support experience—anytime, anywhere.
Disclaimer:
This app uses the Device Administrator permission on your device in order to facilitate remote control and screen sharing. Please contact assist@zohomobile.com for further clarification.
To report a scam or suspicious activity, visit our https://www.zoho.com/assist/report-a-scam.html page.
To join a Remote Support session
Step 1: Download and install the Zoho Assist – Customer app from the Play Store.
Step 2: Join the session by either opening the invitation link sent by the technician via email, or entering the session key provided by the technician directly in the app.
Step 3: After granting consent, the technician will securely access your device to provide support. You can end the session at any time by simply tapping the back button.
Unattended access
You can easily enroll your Android device for unattended access by your trusted technician at any time. Simply click the deployment link shared by your technician to grant them seamless access without any further action required on your part. You can also enable or disable unattended access whenever needed.
Features
- Share your screen securely with the technician.
- Get remote assistance with full device control.
- Pause or resume screen sharing and access anytime.
- Send and receive files in any format during the session.
- Chat instantly with the technician within the app.
Previous Versions
Here you can find the changelog of Customer App - Zoho Assist since it was posted on our website on 2020-07-16 04:15:38.
The latest version is 1.48 and it was updated on 2026-10-06 14:30:27. See below the changes in each version.
Customer App - Zoho Assist version 1.47
Updated At: 2026-08-31
Changes: With this update, navigating Android TV devices during a remote session feels effortless with DPAD support. On Android 15 and above, screen lock transitions are now handled more seamlessly, if the screen locks during a session, simply unlock the device and re-grant the screen sharing permission to continue.
Customer App - Zoho Assist version 1.48
Updated At: 2026-08-31
Changes: With this update, the Customer App is now fully compatible with Android 16, ensuring a smooth and stable remote experience.
Additionally, your support team can now remotely view and control Zebra enterprise devices directly through the Zoho Assist Customer App, making it faster and easier to diagnose and resolve issues without being on-site.
Customer App - Zoho Assist version 1.46.1
Updated At: 2026-07-23
Changes: Bug fixes and performance enhancements
Customer App - Zoho Assist version 1.46
Updated At: 2026-06-26
Changes: In this version, Zoho Assist now supports streamlined device setup via Mobile Device Management (MDM) including Microsoft Intune and ManageEngine MDM, offering zero-touch enrollment (unattended access device configuration) and automated permission management that give IT admins greater flexibility and control over the deployment and management of remote support devices at scale.
Customer App - Zoho Assist version 1.45.1
Updated At: 2026-06-09
Changes: Bug Fixes and Performance Enhancement
Customer App - Zoho Assist version 1.44
Updated At: 2026-03-17
Changes: With this update, your screen-sharing sessions are monitored in real time to help detect potential scams, and the session pauses for your confirmation if suspicious activity is identified. Additionally, image streaming has been optimized to deliver smoother performance.
Customer App - Zoho Assist version 1.43.8
Updated At: 2026-02-03
Changes: In this update, Zoho Assist expands its data centre support and compatibility for improved performance and compliance.
Customer App - Zoho Assist version 1.43.7
Updated At: 2026-01-09
Customer App - Zoho Assist version 1.40
Updated At: 2025-01-21
Changes: Pushyme and FCM changes.
Additionally, Bug Fixes and Performance Enhancement.
Customer App - Zoho Assist version 1.39
Updated At: 2024-12-16
Changes: Enhanced Privacy During Remote Sessions
For your safety and privacy, we've introduced a mandatory Do Not Disturb mode whenever you join a remote support session. This ensures that no notifications or sensitive information appear on your screen during the session. Stay focused, stay secure!
Disclaimer
Official Google Play Link
We do not host Customer App - Zoho Assist on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Customer App - Zoho Assist is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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